Privacy Policy

We are committed to protecting your privacy online and our company periodically reviews this policy in accordance with user feedback. Should you have any questions about this policy, you may contact us using the contact details provided on this website. In accordance with requirements of the Data Protection Act 1998 and amendments thereafter, you have the right to access and also correct your personal data we may hold including any privacy preferences. Our company is committed to implementing this policy to ensure confidentiality of personal data is protected and maintained. For the specific purpose of statistical monitoring and analysis our web server automatically logs your computer IP address. As part of this process we also use Google Analytics, however, the data collected does not identify you personally and is only used for statistical monitoring and analysis.

To ensure this policy is correctly implemented, we ensure the following:-

• Our privacy policies and practices relating to personal data management are openly available to users.
• We will collect personal data using lawful and fair means. Where appropriate and necessary, we will collect personal data with users’ knowledge and consent.
• Personal data we collect should be accurate, up to date and collected for the purpose for which it is to be used.
• We will ensure there are reasonable security safeguards in place to protect personal data against loss, theft, unauthorised access, use, modification, copying or disclosure.
• We will identify and provide explanation for why data is being collected before or at the time data is collected.
• We will only retain data for the period of time that is required to fulfil the specified data collection purpose.
• Unless we obtain consent by the individual user or as is permitted by law, we will only collect data for the specified purpose.

As part of our Privacy Policy, we also adhere to GDPR requirements. This privacy notice tells you about the information we collect from you when you register with us. In collecting this information, we are acting as a Data Controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

International Certification Agency Limited (‘ICA’) is a Not-for-Profit Company Limited by Guarantee
Company No. 07417011

You should use the ‘Contact Form’ available on this site.
There is also a separate link to our ICA Company website where specific enquiries about our use of your personal data should be addressed using the contact details provided.

When you contact us, we collect information from you both as an individual and as an organisation. The data collected may include your:-

• Name
• Business Name
• Type of Business
• Position in Business
• Business Email
• Telephone
• Personal / Business Address

We will use your information to keep up to date and accurate records of the individuals and organisations we engage with as part of our ongoing commercial activities. We require this information to be able to provide our services to potential and existing customers.

Your information is stored in our computer databases. However, we will not publish your data or share your data with any external third party organisation.

We will keep organisational details indefinitely, to enable us to profile changes our business sector. Any personal contact details will only be stored for a period of three years since your last engagement with us, at which time your personal information will then be deleted from our system.

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information provided on our ICA Company website.

If you have a specific complaint about our use of your information, you can contact the Information Commissioner’s Office via their website.